Find answers to the most common questions.

How can I contact your support team? +

If you have any questions about your order or need assistance, you can reach our customer support team through our Contact Us page or by email. We're happy to help and aim to respond as quickly as possible.

Are your products genuine and new? +

Yes. Unless otherwise stated on the product page, all products sold on Closeout.today are brand new and carefully inspected before shipment.

Can I return an item if I'm not satisfied? +

Returns are accepted in accordance with our Return & Refund Policy. Please review the policy for eligibility requirements, return conditions, and refund details.

What should I do if I receive a damaged, defective, or incorrect item? +

Please contact us within the timeframe outlined in our Return & Refund Policy and include your order number along with clear photos of the item. We'll review your request and help resolve the issue promptly.

How can I track my order? +

As soon as your order ships, we'll send you a confirmation email with a tracking number and tracking link so you can follow your package every step of the way.

Can I cancel or change my order after placing it? +

If your order has not yet been processed or shipped, we'll do our best to accommodate your request. Please contact our customer support as soon as possible.

How long does shipping take? +

Delivery times vary depending on your location. Once your order has been dispatched, you'll receive tracking information to monitor your shipment. Please refer to our Shipping Policy for estimated delivery times.

Do you offer Cash on Delivery (COD)? +

No. At this time, we only accept prepaid orders made using debit or credit cards.

What payment methods do you accept? +

We currently accept all major debit and credit cards. All payments are processed through a secure and encrypted payment gateway.

How do I place an order? +

Browse our collection, add your favorite items to the cart, and proceed to checkout. Complete your purchase securely using a debit or credit card.